What do we do about urgent repair?

November 26, 2024

We know how important fast action is to keeping tenants happy and properties protected – especially when urgent repairs pop up. In Queensland, certain things are considered urgent repairs, like a broken hot water system or anything that may be related to a tenant’s personal safety. This is why we get things sorted as soon as possible to avoid bigger problems.

If you make an urgent maintenance requests, we act fast

Say your hot water system is broken: when we receive an urgent repair request like this, we act immediately by contacting a plumber right away, gathering photos and details from the tenants, and securing quotes for both repair and replacement if needed.

For matters that might be more serious, we go beyond simple email communication and contact landlords directly to discuss the situation in detail. This makes sure that decisions are made quickly and we can proceed with the repair without delay.

So when bad things arise, don’t delay – let the team at CPC know so we can get everything sorted without delay.